In accordance with the provisions of Article 5ofLaw 15/1999 of December 13, Protection of Personal Data, we inform you of the following:
1. The collected Data through this website, will become part of a data file whose owner is Illa Rentals.com The purpose of this file is the management and delivery of required services to Illa Rentals.com by web users.
2. The owner of the supplied data, may exercise his rights of access, rectification, cancellation and opposition of the data by sending an e-mail to booking@illarentals.com or by regular mail to the following address Carrer Moll 24, 2ª planta (07400, Alcudia, Palma de Mallorca - España)
3. The responsible for this file is Illa Rentals.com located at Carrer Moll 24, 2ª planta (07400, Alcudia, Palma de Mallorca - España)
The purpose of this file is for statistical purposes on routes and visited attractions and the provision of services within the application.
Legal notice
In compliance with the duty of general information stipulated in Article 10 of the Law of Information Society Services and Electronic Commerce, the users of this Website are informed that the owner thereof is Illa Rentals Balearic, S.L., holder of CIF B57942914, company registered in the Commercial Register of the Balearic Islands on 02/26/2016, Volume 2647, Folio 149, Page PM-78129, 1st registration.
Booking centre authorised by the reference Directorate General of Tourism:
Contact details:
Carrer Moll, 24
07400, Alcúdia
+34 971 897 579
+34 691 769 411
booking@illarentals.com
Terms of use and Web security
Every user who accesses this Website does so at his own risk. We cannot guarantee speed, uninterrupted access, or that the Website is free of viruses. Likewise, we cannot be held responsible for any damages arising from the use of this Website, or for any action taken on the basis of the information provided therein.
We cannot guarantee either the absence of viruses or other harmful elements that could cause damage or alterations in the computer system, electronic documents or files of the Website’s user. Consequently, we are not liable for the damages that such elements may cause to the user or third parties.
Intellectual property and copyright
All rights are reserved, including, but not limited to, any of the copyrights, trademarks and any other industrial or intellectual property rights relating to this Website and its contents. The use of the rights and property of this Website requires explicit written consent in advance. No implicit or explicit license is offered to the rights to make use, commercial or otherwise, of the Website without express prior authorisation.
Privacy Policy
Your information is collected on this Website:
In the contact form. In this case, we use your information to answer your request for information about our professional holiday rental services, whether you are a customer or owner, make bookings or contact you following your instructions.
As a customer of our holiday homes, we will incorporate your data into a file of our responsibility to allow the management of your booking, billing, as well as our accessory services related to the management of your stay (check-in)
You will find below a summary table of what we do with your data:
Website contact details
Data controller: Illa Rentals Balearic, S.L.
Purpose of the processing: deal with requests for information and contact received through the form on our Website.
Legitimacy: Article 6.1.a; consent of the data subject.
Assignment recipients: no assignment is foreseen.
Rights of the data subjects: ask booking@illarentals.com
More information about contact data processing
Data controller: Illa Rentals Balearic, S.L., holder of CIF B57942914, with registered office in Carrer Moll, 24, 07400, Alcúdia.
Contact person: María Lucía Majarín Méndez.
Purpose of the processing: we use the contact form to allow requests for information to be dealt with and responded to. Without your data, we cannot answer you. We keep your data for a year.
Legitimacy: Article 6.1.a; consent of the data subject. We can use your data whilst you have given us your consent to process your query or request for information.
Assignment recipients: no assignment is foreseen.
Customer data
Data controller: Illa Rentals Balearic, S.L.
Purpose of the processing: invoicing of vacation rental services.
Legitimacy: Article 6.1.b RGPD, processing required for the execution of a contract to which the data subject is party.
Assignment recipients: State Security Forces and Corps (guest register)
More information about customer data processing
Data controller: Illa Rentals Balearic, S.L., holder of CIF B57942914, with registered office in Carrer Moll, 24, 07400, Alcúdia.
Purpose: we use the customer data to ensure the fulfilment of the vacation rental services provided by the company. We keep the data during the contractual relationship. If the contract ends, we keep the data for four years, according to the tax limitation period.
Legitimacy: fulfilment of a contract to which the customer is party. We need the data to comply with the contract. Obviously, if we do not have your customer data, we will not be able to manage your booking request, nor the actual accommodation in our homes (Article 6.1.b RGPD)
Assignments: State Security Forces and Corps (guest register) We have the legal obligation to submit certain information regarding your stay (Organic Law 4/2015, of 30 March, for the Protection of Citizens’ Security, Article 25.1)
We inform you below about how we process your data as owner.
Owner data
Data controller: Illa Rentals Balearic, S.L.
Purpose of the processing: provision of property management services for holiday rental.
Legitimacy: Article 6.1.b RGPD, processing required for the execution of a contract to which the data subject is party.
Assignment recipients: no assignment is foreseen.
Rights of data subjects: ask Illa Rentals Balearic, S.L.
More information about owner data processing
Data controller: Illa Rentals Balearic, S.L., holder of CIF B57942914, with registered office in Carrer Moll, 24, 07400, Alcúdia.
Purpose: we use the owner data to ensure the fulfilment of the vacation rental services provided by the company. We keep the data during the contractual relationship. If the contract ends, we keep the data for four years, according to the tax limitation period.
Legitimacy: fulfilment of a contract to which the owner is party. Data must comply with the contract. Obviously, if we do not have your owner data, we will not be able to comply with our services.
Assignments: no assignments to third parties.
Rights of persons: you can exercise your rights of processing access, rectification, deletion or limitation on any of the data processing carried out, by sending your request to booking@illarentals.com. Remember to attach a copy of your DNI / NIE or identification document.
Although we hope it will not be the case, if you do not agree on the way we handle your requests, you can resort to the Spanish Agency for Data Protection.
GENERAL TERMS & CONDITIONS FOR THE BOOKED HOUSE
The General Terms & Conditions (“T&C”) are specified within the respective house’s record. Your consent to the present T&C is regarded as your agreement with the provisions applicable to the respectively booked house.
Illa Rentals.com merely acts as agent on behalf of individual house owners and/or their representatives.
I: Payment
Upon receipt of a 30% down payment and the respective owner’s consent, Illa Rentals.com shall provide Client with a booking confirmation.
The final payment shall be made 30 days before the respective rental period’s beginning by the latest. Otherwise, booking shall be cancelled and the deposit shall forfeit. Upon the Agency’s receipt of the final payment, we shall provide Client with a map / route by mail or fax so that Client can get from the airport to the house.
Any and all costs and premiums arising from payment shall be borne by Client.
In the event booking is made less than 30 days before the rental period’s beginning, payment shall be in one single transaction and cover 100% of the moneys due.
II: Security
The Owners and/or Illa Rentals.com in its role as their representative reserve the right to request securities for possible damage, contract violations, thievery and/or excessive soiling. They shall refund the respective security at the last day of Client’s stay after inspecting the house.
In case no security has been lodged, Illa Rentals.com reserves the right to claim from Client a compensational amount corresponding to the costs required to cover possible damage, stolen items and/or cleaning up excessive soiling.
The Lodger shall be responsible for any and all damage to the house caused during its stay by inappropriate behavior.
III: Cancellations
Client shall inform Illa Rentals.com as soon as possible and generally in writing via e-mail or fax on any cancellation of its booking(s).
1.- Cancellation of a booking will be a penalty 10% of total booking amount irrespective of communication’s date cancellation.
2.- If cancellation is made within a term of 15 days before the rental period’s beginning, the client shall be obliged to total rent payment.
3.- If cancellation is made within a term of 16 to 30 days before the rental period’s beginning, the penalty for cancellation of the reserve will be 80% of total booking amount
4.- If cancellation is made within a term of 31 to 45 days before the rental period’s beginning, the penalty for cancellation of the reserve will be 50% of total booking amount
5.- If cancellation is made within a term of 46 to 60 days before the rental period’s beginning, the penalty for cancellation of the reserve will be 50% of total booking amount
In case cancellation is made during Client’s stay any reimbursement on part of Agency shall be excluded.
IV.- Amendments
Modification of individual booking data shall be feasible as specified below:
Extension: provided that the property in question is available for the requested period. Any extension of booking periods shall be subject to payment of the remaining difference to the booking fee already paid.
Reduction: shall only be permissible if announced one month in advance. Any booking fees already paid shall not be refunded.
Changing the number of persons:
Increase: provided that the property in question accommodates the requested number of lodgers. Respective modifications shall be subject to payment of the remaining difference to the booking fee already paid.
V.- Thievery
Illa Rentals.com do not assume any liabilities whatsoever for items left inside the houses.
VI.- Force Majeure
Most unlikely, Illa Rentals.com will have to change your booking. However, there is a minor risk the house booked is – due to reasons of force majeure - not available at all or at the terms agreed. In suchlike cases, you shall be entitled to alter the booking to another house or cancel your booking. For suchlike cancellations, we shall refund any and all deposits already paid.
VII.- Stay
Houses shall generally be available to the number of persons specified in the booking confirmation only. In the event an house is occupied by more persons than specified in the booking confirmation suchlike circumstances shall constitute entitlement to terminate the rent agreement without any refunding of amounts already paid falling due.
The property let hereunder is a holiday house. Without Illa Rentals.com prior written notice and consent, it shall not be permissible to use the same for any other purposes such as banquets, festivities, parties, seminars etc.
The holiday house’s use for purposes not covered hereunder and/or by more people than specified might result in the rent agreement’s termination with immediate effect.
VIII.- House’s State and Furnishing
Illa Rentals.com uses its best efforts to provide possibly detailed information on the houses offered on its website. However, since the houses are not subject to our Agency’s direct and permanent control, we undertake to make up for any possible deficiencies in the house or offer adequate alternatives.
IX.- Pets
Please ensure to obtain Illa Rentals.com consent to bringing pets to the house before requesting confirmation for your booking.
X.- Cleaning, Bedclothes, Garden, Pool & Service
Houses shall be let in a clean state and equipped with bedclothes, towels, tablecloth and a “welcome pack”. Staff for doing cleaning, gardening, pool-related and maintenance services shall be entitled to enter the houses by using a second key while Lodger is absent.
Holiday stays of more than 7 nights include free weekly cleaning and linen exchange.
XI.- Occupation & Clearance of House
Your time of arrival at airport or port will have to be announced at least one week in advance.
In order to enable house owner and cleaning staff to deliver the house in good order and state,
the house shall not be available for occupation before 04.00 p.m. on the day of arrival. On your day of departure, please ensure to clear the apartment by 10.00 a.m. at the latest. However, subject to Agency’s consent, arrival and departure times may be adapted to Client’s requests.
XII.- Place of Jurisdiction
For any and all disputes arising out of or in relation to these T&C, both of the Parties hereto agree the court of Inca to be competent.
XIII: Taxes
The accommodations that are made in any of the properties listed on the website
Illa Rentals.com are subject to the provisions of the 'Law 2/2016, of March 30, tax tourist stays in the Balearic Islands and measures to promote sustainable tourism.' Published in the BOIB number 42, 2 April 2016.
They are burdened with this tax:
- The tourist apartments of one, two and three keys.
- The tourist holiday homes, homes object of tourist stays marketing and tourism marketing homes object.
- The establishments or homes in tourism.
The amount of the tax liability is:
a) High season, is from May 1 to October 31, 1 € per person per day.
b) Low season, is from November 1 to April 30, 0.50 € per person per day.
Bonuses:
A bonus of 50% of the fee applicable to stays set in the same establishm tourist extending beyond the eight consecutive days.
Exemptions:
Stays under 16 years old.
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